Privacy policy
Introduction
Global Software Solutions (TVL) Pvt Ltd (“GSSTVL”, “we”, “our” or “us”) is a technology company delivering enterprise-grade payment and financial process automation platforms.
We are committed to protecting the privacy and security of personal data collected through our website and during the course of our business operations. This policy explains how we collect, use, disclose and safeguard information when you visit our website or interact with us.
Scope of this policy
This policy applies to:
- Visitors to our website
- Individuals who contact us for product information, partnerships or services
It does not govern financial or transactional data processed by our banking and institutional clients through our software platforms. Such data is governed by separate contractual agreements between GSSTVL and its clients.
Information we collect
Information you provide. We may collect personal information such as:
- Name, email address, phone number, company name and job title
- Any information submitted through contact forms or enquiries
Automatically collected information. We may collect technical information including:
- IP address
- Browser type
- Device information
- Website usage statistics
- Pages visited and session activity
This information helps us improve performance, usability and security.
How we use information
We use collected information to:
- Respond to enquiries and provide requested information
- Deliver product demonstrations and proposals
- Improve our website and services
- Maintain system security
- Comply with applicable legal and regulatory obligations
We do not sell personal information.
Financial and client data
GSSTVL provides payment and clearing software to banks and financial institutions. Operational transaction data processed within client deployments of our platforms:
- Is controlled by the respective client institution
- Is governed by contractual data processing agreements
- Is accessed by GSSTVL only as permitted under formal service agreements
Website visitor data is separate from client banking transaction data.
Information sharing
We may share information:
- With authorised service providers assisting in website hosting or support
- To comply with legal requirements
- To protect our legal rights
- In connection with corporate restructuring, merger or acquisition
All service providers are bound by confidentiality obligations.
Data security
We implement commercially reasonable technical, administrative and physical safeguards to protect personal data from unauthorised access, misuse, alteration, disclosure or destruction. However, no method of electronic transmission or storage is completely secure.
Data retention
We retain personal information only as long as necessary for business, legal or contractual purposes. When no longer required, data is securely deleted or anonymised.
Your rights
Subject to applicable law, you may request:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Withdrawal from marketing communications
Requests may be made using the contact details below.
Children’s privacy
Our website and services are intended for business use and are not directed to individuals under the age of 18. We do not knowingly collect personal data from minors.
Updates to this policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.
Governing law
This policy is governed by the laws of India. Any disputes are subject to the jurisdiction of the courts located in Tamil Nadu, India.
Contact information
Global Software Solutions (TVL) Pvt Ltd, SIPCOT IT Park, Plot No. 5/A5, Third Cross Road, Siruseri, Tamil Nadu 603103, India. Email: info@gsstvl.com